Intro to IndieBase

Welcome to IndieBase, the comprehensive emergency medical services (EMS) management platform designed for independent ambulance services, event medical teams, BASICS (British Association for Immediate Care), motorsport medical crews, and emergency response organisations.

What is IndieBase?

IndieBase is a modern, offline-first clinical documentation and coordination platform that helps emergency medical teams manage patient care, coordinate emergency responses, and streamline their operations. Built specifically for pre-hospital emergency care providers, it combines robust patient record management with real-time crew coordination, event medical coverage, and comprehensive clinical documentation.

Key Features

🏥 Patient Records Management

• Comprehensive Clinical Documentation - Full patient care records with primary/secondary surveys
• Vital Signs Monitoring - Continuous observations with NEWS2/PEWS scoring
• Treatment Tracking - Drug administration, interventions, and procedures
• Specialist Assessments - Cardiac arrest, intubation, burns, sedation tracking
• Handover Documentation - Complete patient handover with ATMIST/ASHICE
• Encrypted Patient Data - Personal identifiable data encrypted for GDPR compliance

🚨 Job (Emergency Call) Management

• Job Creation - Create emergency calls with location and crew assignment
• Status Tracking - Real-time progression through dispatch, mobile, scene, patient, hospital, done
• Multi-Patient Support - Handle multiple patients within a single incident
• Location Services - GPS coordinates and venue management
• Timeline Tracking - Automatic timestamps for all status changes
• Check-in/Check-out - Patient record access control for clinical governance

👥 Team & Crew Management

• Multi-Team Support - Users can belong to multiple organisations
• Role-Based Permissions - Granular permissions for administrators and members
• Crew Assignment - Assign personnel to vehicles and events with callsigns
• Vehicle Management - Track ambulances and response vehicles
• User Profiles - Personal logbooks, certifications, and training records
• Team Branding - Custom logos, colours, and contact information

📅 Event Management

• Event Types - Support for sport, motorsport, music, equestrian events
• Event Scheduling - Plan and schedule medical coverage
• Crew Deployment - Assign multiple crews to large-scale events
• Dispatch Desk - Centralised coordination for event medical operations
• Live Monitoring - Real-time overview of all jobs and crews during events
• Event Reporting - Comprehensive post-event reports and statistics

📱 Offline-First Architecture

• Complete Offline Functionality - Full access to all features without internet
• IndexedDB Storage - Local storage of jobs, patients, and changes
• Automatic Synchronisation - Smart sync when connection restored
• Diff-Based Sync - Efficient synchronisation using change tracking
• Conflict Resolution - Intelligent handling of simultaneous edits
• Progressive Web App - Install on mobile devices for native app experience

🔄 Real-Time Collaboration

• Live Updates - See changes from team members in real-time
• Shared Patient Records - Multiple clinicians can access same records
• Push Notifications - Critical updates delivered instantly
• Audit Logging - Complete audit trail of all changes
• Team Communication - Integrated messaging and notifications

📊 Reporting & Analytics

• Custom Reports - Generate activity reports with filtering
• Key Performance Measures - Track KPMs with target gauges
• Cardiac Metrics - Specialist cardiac arrest KPMs (ROSC, IV access, blood glucose)
• Highcharts Integration - Beautiful visualisations and charts
• Export Capabilities - Export data for external analysis

🔒 Security & Compliance

• Data Encryption - Patient names and addresses encrypted at rest
• GDPR Compliance - Configurable PID (Personal Identifiable Data) storage
• 2FA Support - Optional two-factor authentication
• Role-Based Access - Granular permission controls
• Data Retention - Configurable data retention policies
• Secure Audit Trails - Complete logging of all data access

Core Concepts

Teams

Organisations that use IndieBase - ambulance services, event medical teams, independent providers. Teams have their own:

• Configuration and branding
• User members with roles
• Billing and subscription plans
• Custom checklists and panels
• Hospital relationships

Events

Scheduled activities requiring medical coverage:

• Sporting events (marathons, football, rugby)
• Motorsport (racing, rallying, karting)
• Music festivals and concerts
• Equestrian competitions
• Other public gatherings

Jobs

Individual emergency calls or incidents:

• Emergency 999/112 calls
• Event medical incidents
• Inter-facility transfers
• Standby operations
• Each job contains one or more patient records

Crews

Groups of medical personnel assigned together:

• Crew members (clinicians)
• Assigned vehicle (ambulance/car)
• Event assignment
• Callsign/identifier

Patients

Individuals receiving medical care:

• Personal demographics
• Clinical assessment (primary/secondary survey)
• Vital signs and observations
• Interventions and medications
• Outcome and handover