How to create and manage venues and their locations for your team
Venues are saved location records for the sites your team regularly operates at. Set one up once, and it's available to select every time you create an event there — no re-entering postcodes and coordinates each time.
A venue is a named, geolocated site — a motorsport circuit, a festival field, a sports stadium — that belongs to your team. Within each venue you can define multiple locations: specific points within the site, such as medical posts, spectator areas, or circuit sectors. These locations appear as pins on an interactive map and are available for reference when your team is operating on-site.
When an event is linked to a venue, you don't need to enter a location separately during event setup — the venue's details carry across automatically.
In the left-hand navigation sidebar, expand the Resources section.
Click Venues.

You'll land on the Venues index page, which lists all venues your team has created, in alphabetical order. Each venue card shows its name, GPS coordinates, and the number of locations it contains.

If your team has no venues yet, you'll see an empty state with an Add New Venue button in the centre of the page.
From the Venues index page, click Add New Venue in the top-right corner.

You'll be taken to the Create New Venue page.
In the Venue Name field, type the name of the venue.

The name must be between 2 and 64 characters. Choose something descriptive and consistent — this is what your team will see when selecting a venue during event setup.
Below the name field is the Venue Location panel. This is a location picker with several ways to pin the venue on the map.

Using the search box (recommended):
Type an address, postcode, or what3words address into the Location Search field. Suggestions appear as you type — select one to automatically populate the Location, Postcode, What3Words, Latitude, and Longitude fields.
The search box handles addresses, postcodes, and what3words addresses (e.g.,
///filled.count.soap). If your query contains two dots, IndieBase will switch to what3words suggestions automatically.
Using the map:
Click the Map button to open an interactive map. Click anywhere on the map to place a pin — a small pop-up will confirm the coordinates and offer a Set Location button. Click Set Location to confirm the pin and populate the coordinate fields.
Using your device's GPS:
Click Current Location to pin the venue to where you are right now. This is handy if you're physically on-site during setup.
Entering coordinates manually:
If you know the exact GPS coordinates, type them directly into the Latitude and Longitude fields. IndieBase will look up the address and what3words for you.
The fields explained:
| Field | What it's for | Required? |
|---|---|---|
| Location Search | Search address, postcode, or what3words | — |
| Location | Human-readable address or place name | Yes (auto-filled via search) |
| Postcode | Postal code for the venue | No (auto-filled via search) |
| What3Words | what3words address for the venue | No (auto-filled via search) |
| Latitude | GPS latitude, up to 6 decimal places | Yes |
| Longitude | GPS longitude, up to 6 decimal places | Yes |
Postcode and What3Words are read-only — they're populated automatically via the search box. Use the search box if you need to change them.
Click Clear All location data to wipe all location fields and start again.
Once you've filled in the Venue Name and set a location (so that Latitude and Longitude are populated), click Create Venue.

IndieBase will save the venue and immediately take you to the Manage Venue page, where you can add specific locations within the venue. A "Venue created successfully!" notification will confirm the save.
If you change your mind, click Cancel to return to the Venues index without saving.
To update an existing venue's name or location:
From the Venues index, click Manage on the venue card you want to edit.

On the Manage Venue page, the Venue Details panel shows the current name and location information. Make your changes using the same fields described in the Create section above.
Click Update Venue to save.

A "Venue updated successfully!" notification confirms the change, and the map below the form will refresh to reflect the updated location.
Deleting a venue is permanent. All locations within the venue will also be deleted. This action cannot be undone.
The venue and all its locations will be removed, and a "Venue deleted successfully!" notification will appear.
Once you've created a venue, you can add specific locations within it — individual points on the venue's map, such as medical posts, sector markers, or spectator areas.
Locations are managed from the Manage Venue page. Get there by clicking Manage on any venue card from the Venues index.
The centre section of the Manage Venue page shows an interactive Venue Map. This automatically centres on the venue's GPS coordinates and displays:

You can click on any location card in the list below the map to centre the map on that location and open its info window. Conversely, clicking a red marker on the map will highlight the corresponding location card in the list.
On the Manage Venue page, click Add Location in the top-right corner of the Locations panel.

The Add a New Location form will slide open below the button.
The Selected Coordinates display at the top of the form shows the coordinates that will be used for this location. These are pre-set to the venue's own coordinates as a starting point — use the Location Details picker below to move them.
You can also open a new location form by clicking directly on the venue map — the form will open with the coordinates of the spot you clicked already filled in.
Enter a Location Name. This is required and must be between 2 and 64 characters.

Use the Location Details picker to set where this location sits within the venue. It works exactly like the venue location picker — search by address or what3words, use the map, or enter coordinates directly.
Optionally, fill in the Sector field (up to 64 characters) to group or categorise the location within the venue — for example, "North Stand", "Grid", or "Zone A". This is a free-text label.
Optionally, add Notes — any extra detail that would be useful for your team, such as access instructions or local hazards.
Click Add Location to save.
A "Location added successfully!" notification will appear, the form will close, and the new location will appear in the list and as a red marker on the map.
Location fields summary:
| Field | Required? | Notes |
|---|---|---|
| Location Name | Yes | 2–64 characters |
| Latitude | Yes | Set via the location picker |
| Longitude | Yes | Set via the location picker |
| Sector | No | Up to 64 characters; groups locations within the venue |
| Notes | No | Free text |
In the Locations list, click the pencil icon on the location you want to edit.

The form will open pre-filled with the location's current details.
Make your changes across any of the fields — name, coordinates, sector, or notes.
Click Update Location to save. A "Location updated successfully!" notification will confirm the change.
To cancel without saving, click Cancel.
The location will be removed from the list and from the map. A "Location deleted successfully!" notification will confirm.
Locations are displayed in a numbered order (1, 2, 3...) that also controls how they appear when your team uses the venue during an event.
To reorder, drag a location card to a new position using the grip handle on the left-hand side of each card. The numbering updates automatically once you drop the card into place.

The Venues index page includes a Search venues... box at the top of the page. Type to filter the venue list by name — results update as you type. Click the X inside the search box to clear the filter and return to the full list.
When you create a new event, IndieBase checks whether your team has any venues saved. If it does, a Venue dropdown appears in the New Event form. Selecting a venue from that list links the event to the venue record — you don't need to enter a separate location.
If no venue is selected (or your team has no venues), the standard location picker appears instead.
Venue locations (the individual points you define within a venue) are available for reference when your team is working an event. This is particularly useful for quickly logging where an incident occurred.
"Venues" doesn't appear in the sidebar. Venue management is a team plan feature. Your team's current subscription doesn't include it. Check your plan under Billing Portal in the Configuration section of the sidebar, or speak to your team owner.
The "Add New Venue" button isn't visible. You need to be a team owner or have the admin role. If you're a standard team member, you can view the venues list but not make changes. Ask your team owner to update your role.
The location search isn't returning any suggestions. Suggestions only appear after you've typed at least three characters. Try a more specific search term, or use the Map button to pin the location manually instead.
The Latitude or Longitude field is showing a validation error when I try to save. Both coordinates are required and must be valid numbers. If you've typed in the Location Search box but haven't selected a suggestion, the coordinate fields won't be populated — make sure you select an address from the dropdown rather than just typing and moving on.
I deleted a location by mistake. Deleted locations cannot be recovered from within IndieBase. You'll need to re-add the location manually.
The venue map isn't loading. The map requires an internet connection. If you're offline, the map won't render, but you can still manage venue and location details — the form fields work without a live connection.