How to set up, switch, or create a crew when you start using the app
How to create a new job when you receive a call or encounter a patient
How to complete a patient record with medical information during and after treating a patient
How to record the patient outcome, mark a job as done, and hand over to hospital or another service
How to mark a job as complete and what happens when you do
How to attach documents to an event and make them available to crew members on the day, including automatic linking via venue and event-type tags
How to email a Patient Report Form directly to a receiving hospital from the Patient Reports panel.
How the app lock screen works, how to unlock with a PIN or password, and how to switch between users on a shared device.
How to email a Patient Report Form directly to the patient from the Patient Reports panel.
How crew members sharing a tablet can switch between user accounts quickly using a PIN, without logging out.
How to create, edit, delete, and merge crews from the admin portal and select your active crew in the app.
How to access the app and record patient data when you are offline and cannot unlock normally.
Create a secure, time-limited link so an external clinician can retrieve a patient report form without an IndieBase account.
How an external clinician uses a reference code to securely retrieve and download a Patient Report Form from the portal.
How to complete the three mandatory public-health screening checklists on a patient record at series events.
How to recognise a returning patient at a treatment hub and link their visits so you can see their full prior history in one place.